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ONLINE PRIVACY STATEMENT ONLINE PRIVACY STATEMENT
   
 

Information provided by this Online Privacy Statement is intended to notify you about what types of data we collect online about you when visiting Taylorfax.com ("our Web Site"), how we may utilize that data, whether or not that data will be released to others, and the options you have regarding our use of, and your capacity to correct that gathered data.

It is recommended that you occasionally check our privacy statement as it may change periodically.

The following wil be clarified concerning the handling of details collected on our Web Site:

  1. Web Sites protected by this statement
  2. What data we gather
  3. Why we gather specific data
  4. How we use the data gathered
  5. Our policy on distributing your data
  6. Your options
  7. Retrieving and editing your data
  8. The purpose of cookies on our Web Site
  9. Employment of third-party media and research groups
  10. Protecting your data
  11. Hyper-links to other Web Sites
  12. Utilization of beacons on our Web Site
  13. Minor's privacy rights
  14. Modifications to this statement
  15. Contact Us

1. Web Sites protected by this statement

This Online Privacy Statement applies to the assembly and use of data on the Taylorfax.com web sites in the U.S.A.

2. What data we gather

The data we gather on our Web Site generally falls into the following two categories: Personally Identifiable Data and Non-Personally Identifiable Data

Personally Identifiable Data: This refers to data that let us know the essentials of who you are. The Personally Identifiable Data we gather when you visit our Web Site may contain your name, mailing address, billing address, telephone number, e-mail address, employer's name and your job title. We ask for Personally Identifiable Data when you purchase a product, take part in promotional activities, complete surveys, and communicate with us. We also collect Personally Identifiable Data when you request that we send information on products directly to other people; in these instances, we will gather the data you offer about the recipient.

Non-Personally Identifiable Data: This is in reference to data that does not solely identify a precise person. The non-personally identifiable data we gather when you use our Web Site may include the Uniform Resource Locator ("URL" or global address on the World Wide Web) of the Web Site that you were visiting before coming to our Web Site, which pages you visit on our Web Site, which URL you go to after visiting us, which browser you utilized to locate our Web Site, your Internet Protocol (IP) address, and any search terms used on our Web Site. This statement contains more information about how we use cookies and other technology to gather this data in a following section. We do not link the Personally Identifiable Data and the Non-Personally Identifiable Data we gather on our Web Site.

3. Why we gather specific data

Our main objectives in gathering data are to supply clients with excellent service and to supply all visitors with an easy, effective, and personalized encounter with our Web Site. For instance if you buy products or ask for information about our Web Site, we use your Personally Identifiable Data to process your order or supply the requested information. We use Non-Personally Identifiable Data on a cumulative basis to investigate client activities to assist us in comprehending how visitors use our Web Site and to gauge attraction to the assorted pages. We utilize this information to enhance the substance of our Web Site, to create an easier to use Web Site, and to modify our marketing activities.

4. How we use the data gathered

We collect and use data in various ways, including the subsequent activities:
Surfing: We gather specified Non-Personally Identifiable Data when you visit our Web Site. We gather these details to help us operate our Web Site more effectively, to assemble broad demographic details, to observe the quantity of activity on our Web Site, and to assess the success of our marketing activities. More information about how we utilize cookies and other technology to gather this data is presented in a following section.
Ordering: We gather Personally Identifiable Data when you buy products. We gather this data to serve your order, to acquire payment, and to correspond with you regarding the status of your order.
Product warranty: We collect Personally Identifiable Data when you purchase a Taylorfax.com product in case we need to return that product to the manufacturer under warranty for repair. In some instances we will share your Personally Identifiable Data with some manufacturer's upon purchase of one of their products so they may identify you so as to enhance their warranty service and so that you may remain informed of that manufacturer's products and product information. Any Manufacturer who may contact you regarding their product line is solely responsible for that communication and www.Taylorfax.com shall be considered exempt regarding that communication. We may also store your Personally Identifiable Data for reference in case you request customer service. We utilize your data to personalize our customer service.
Technical support: We are committed to making every effort to ensure that the navigation of our Web Site is easy and efficient. We may gather data from you to make sure this happens. If you are unhappy or unclear about the contents of our Web Site please email us at sales@Taylorfax.com or contact us directly at (312) 649-5839.
Online Surveys and Polling: We are not practicing in these activities at this time so your data will not be gathered for this purpose. However, our Online Privacy Statement is subject to change at any time and as we may participate in these activities at a later date, our Online Privacy Statement will be amended accordingly to reflect any changes.
Promotional Activities: We are not practicing in these activities at this time so your data will not be gathered for this purpose. However, our Online Privacy Statement is subject to change at any time and as we may participate in these activities at a later date, our Online Privacy Statement will be amended accordingly to reflect any changes.
Promotional e-mails and Newsletters: We gather Personally Identifiable Data when you request receiving promotional e-mails, newsletters and other data. We use this data to supply you with the information you request. In some instances we will share your Personally Identifiable Data with some manufacturers as per their requirement so they may provide you with notices and product information. Any Manufacturer who may contact you regarding their product line is solely responsible for that communication and www.Taylorfax.com shall be considered exempt regarding that communication.
Contact Details: If you contact us, we may keep a record of your correspondence or comments, including your Personally Identifiable Data, in a file specific to you. We utilize this data to help us supply you with superior service in the event you contact us again.
Gifts and/or Gift Cards: If you purchase a gift and/or gift card to be sent to another person, we will utilize the person's data that you provide to send the product and verify delivery.

5. Our policy on distributing your data

We do not sell, trade, or rent your Personally Identifiable Data we gather online to others. We will require third parties that perform services on our behalf to be compliant with the purpose of this Privacy Statement.
However, in some instances we will share your Personally Identifiable Data with some product manufacturers as per their requirement so they may provide you with notices and product information. Any Manufacturer who may contact you regarding their product line is solely responsible for that communication and www.Taylorfax.com shall be considered exempt regarding that communication.
Occasionally we may be obligated to present Personally Identifiable Data in answer to a subpoena, court order or government investigation. We also reserve the right in our sole and absolute discretion to provide and account to law enforcement agencies concerning any actions that we in good faith consider to be illegal. We may reveal specific Personally Identifiable Data when we judge that such a release is logically needed to put into effect or use our Terms and Conditions to guard the liberties, assets and securities of others and ourselves.

6. Your Options

Taylorfax.com will not share or use the Personally Identifiable Data gathered on our Web Site in a manner isolated from the purpose for which you supplied the data, counting those outlined above, without giving you an option whether to allow any such isolated uses, with the exception of certain manufacturer purchases as per manufacturer requirement. When you supply your data, we will give you an option as to whether you want to accept additional communications regarding special limited-time purchasing offers, product information or other promotional communications. If you opt not to accept further communications, we will not use the data you provide for these purposes with the exception of certain manufacturer purchases as per manufacturer requirement. If you change your mind about accepting further communications from Taylorfax.com please inform us by editing your customer profile or by sending an e-mail with your name, full mailing address, and e-mail address to sales@Taylorfax.com and we will attempt to honor your request. Newsletters and all other e-mail communications from us instruct you on how to discontinue receiving them. If you no longer wish to receive e-mail communications please adhere to the listed instructions.

7. Retrieving and editing your data

Taylorfax.com seeks to ensure that your data and preferences are accurate and complete. After you have created your customer profile online you may have access and change your details by clicking "My Account" button on the opening page. At this point you will be asked to enter your username and password to complete logging in. You will then be taken to the "My Account Information" page where you can select "Edit Account". Next a screen with your personal details, your address, your contact information, the newsletter option and your password will appear. This is where you can edit your data.

8. The purpose of cookies on our Web Site

A "cookie" is a data file moved by a web Site to the hard drive of your computer. We transfer cookies when you visit our Web Site, buy products or ask for information. We do not gain access to your Personally Identifiable Data when you accept cookies form our Web Site. However, we can utilize the cookies to recognize your computer. The cumulative information gathered via cookies permits us to examine traffic patterns on our Web Site. Examining these patterns allows us to make the content of our Web Site better. We also use this information to make Our Web Site easier for you to use. For example, cookies can track your selected purchase items while you continue shopping. In addition, on pages where a "log in" is required, cookies permit you to key in your password only once.
Most browsers routinely receive cookies. You can usually selectively accept specific cookies or refuse all cookies by altering the preferences in your browser. However, some aspects of our Web Site will not be accessible to you and some Web pages may not display correctly if you turn off cookies. The following Web Sites can help you learn more about cookies and how you can alter browsers to control cookies.

Netscape Navigator:
http://wp.netscape.com/security/basics/privacy.html
Microsoft Internet Explorer:
http://www.microsoft.com/info/cookies.htm

9. Employment of third party media and research groups

We are not participating in these activities at this time so your data will not be gathered for this purpose. However, our Online Privacy Statement is subject to change at any time and as we may participate in these activities at a later date, our Online Privacy Statement will be amended accordingly to reflect any changes.

10. Protecting your data

Taylorfax.com recognizes your confidence in us and is dedicated to defending the data you supply us with. To stop unauthorized entrance, uphold accuracy, and guarantee legitimate utilization of your data we have established electronic, physical and managerial procedures to uphold and protect the data we gather from you online. When you buy something from us your data is transmitted to us so we can complete processing your order. We use Secure Sockets Layer ("SSL") encryption technology to defend your credit card and other sensitive data during this transport. The SSL encryption is formulated to cause the data you send to be unreadable by anyone but us. This security procedure is operational when you see either the symbol of a closed lock or of an unbroken key (depending on your browser) at the bottom of your browser window. If you prefer to order by phone, please call us at: (312) 649-5839

11. Hyper-links to other Web Sites

We are currently providing hyper-links to product manufacturing sites. We provide these hyper-links as required by the online sales agreement of some manufacturers. We also provide these links so you are able to compare our prices to that of other retailers and/or gather more information about a certain product that we may provide.

12. Utilization of beacons on our Web Site

We are not participating in these activities at this time so your data will not be gathered for this purpose. However, our Online Privacy Statement is subject to change at any time and as we may participate in these activities at a later date, our Online Privacy Statement will be amended accordingly to reflect any changes.

13. Minor's privacy rights

Taylorfax.com believes that defending minor's privacy online is vital. We at Taylorfax.com encourage parents and guardians to be active in helping their minors use the Internet in appropriate ways. We at Taylorfax.com also strongly encourage parents and guardians to spend time online with their children. Taylorfax.com respects national and international laws. One such law is the Children's On-line Privacy Protection Act ("COPPA"), which applies in the United States. Accordingly, at our Web Site we do not gather personal data from minors under 13 without parental or guardian consent. If we decide to develop areas of our Web Site intended for minors under the age of 13, we will put into practice a special minor's privacy statement that fulfills the requirements of COPPA and other relevant laws.
If we discover that a minor under the age of 18 has used a credit card without express consent of the card holder we will cancel the order, refund the money minus the shipping fees, in any, incurred by us upon return of the product in the same condition as it was shipped from us or issue a credit in the amount of the purchase to the cardholder.

14. Modifications to this statement

If there are any modifications or additions to the conditions of this Online Privacy Statement we will declare those modifications here. Please be sure to review this page before proceeding to visit our Web Site. Unless you give your express consent for us to do otherwise we will continue to utilize your Personally Identifiable Data in agreement with the version of the Online Privacy Statement that was active when you originally supplied your personal data despite any changes we may make to our Online Privacy Statement thereafter.

15. Contact us

If you have any questions, concerns or relevant comments about Taylorfax.com's utilization of your data or about this Online Privacy Statement please let us know at sales@Taylorfax.com

 
   
 
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